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Delete your account

Hasan's Flavors app and hasansflavors.com use the same account.

Option 1: in the app (instant)

  1. Open the Hasan's Flavors app and sign in.
  2. Go to Profile.
  3. Tap Delete account and confirm.

If you have an order being prepared or delivered right now, please wait until it is completed and try again.

Option 2: ask us

Send a request from the email or phone number on your account to customercare@halalfood.com.ph or WhatsApp +63 918 647 7993 with the subject "Delete my account". We will confirm it is you and delete the account within 7 days.

What gets deleted

  • Your account: name, email, phone number and password.
  • Unpaid online checkouts.
  • On your past orders: your name, phone number, delivery address and notes are removed.

What we keep

  • Anonymous order totals (no name, phone or address), kept for accounting and tax records as required by law.
  • Payment records held by PayMongo or Razorpay under their own policies.

See our Privacy Policy for more details.